What is deleted
- Your profile: name, photo, bio, phone number, email address, city and budget preferences, saved places.
- Every home you listed, with its photos, videos, price history and translations.
- Your messages and conversations, including enquiry answers and ratings you gave or received.
- Your likes, shortlist, collections, notifications and the activity signals used to personalise your feed.
- Your ad accounts, campaigns, ads and the leads they collected.
- Verification requests and any ownership documents you uploaded.
What we keep, and for how long
- Payment and refund records (amount, date, payment reference) are kept for 8 years, as required for tax and accounting. They are not used for anything else.
- Verification call summaries are kept only while a verified badge is active. The badge lapses when the account is deleted, so the summaries go with it.
- Anonymised analytics, such as how many homes were viewed in a city. These cannot be linked back to you.
How to delete your account
- In the awas Android app: open your profile, then choose Delete account.
- On this website: sign in, then use the button at the bottom of this page. It is also under Settings.
- Without the app or signing in: email arunrajiah@gmail.com from the address linked to your account and ask us to delete it. We confirm it is you and delete the account within 30 days.
You can also ask us to delete only some of your data, such as a single listing or your phone number, by the same email.